{"id":13,"date":"2026-06-06T16:19:54","date_gmt":"2026-06-06T16:19:54","guid":{"rendered":"https:\/\/soulgoodstuff.com\/?page_id=13"},"modified":"2026-06-06T16:40:41","modified_gmt":"2026-06-06T16:40:41","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/soulgoodstuff.com\/?page_id=13","title":{"rendered":"TERMS AND CONDITIONS"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Terms and Conditions<\/h2>

Effective Date:<\/strong> JUN 06 2026 Website:<\/strong> www.soulgoodstuff.com<\/a> Company:<\/strong> WHATECH MOBILE CO., LIMITED Huanbin Lin Room 505, 5th Floor, Beverley Commercial Centre 87-105 Chatham Road South Tsim Sha Tsui, Hong Kong Contact:<\/strong> info@soulgoodstuff.com<\/a><\/p>

1. General Information<\/h3>

These Terms and Conditions (“Terms”) govern the use of the soulgoodstuff website and the purchase of products offered on it. By placing an order, you agree to be bound by these Terms. soulgoodstuff is owned and operated by:<\/p>

WHATECH MOBILE CO., LIMITED Huanbin Lin Room 505, 5th Floor, Beverley Commercial Centre 87-105 Chatham Road South Tsim Sha Tsui, Hong Kong<\/p>

2. Products and Pricing<\/h3>

We offer various consumer products across multiple categories. Prices are listed in Euros (\u20ac) and include VAT unless otherwise stated. In some countries, we may display prices and accept payment in local currencies where available. We reserve the right to change prices or product availability at any time without notice.<\/p>

3. Order and Payment<\/h3>

3.1 How to Order<\/h4>

Orders can be placed directly through our website. Once an order is placed, you will receive a confirmation email.<\/p>

3.2 Payment Method<\/h4>

We currently accept Cash on Delivery (COD) as the only payment method. Payment is made in cash to the courier upon receipt of the product.<\/p>

4. Shipping and Delivery<\/h3>

We deliver across all European Union countries. Orders are generally processed within 1\u20133 business days. Delivery times may vary depending on the destination country. Shipping costs, if any, will be clearly displayed at checkout.<\/p>

5. Right of Withdrawal<\/h3>

As per European consumer law (Directive 2011\/83\/EU), you have the right to withdraw from the contract within 14 days of receiving the product, without giving any reason. This right applies to all products, including those purchased at a discounted or sale price. To exercise this right, please contact our customer service via email at info@soulgoodstuff.com<\/a> with your order number and reason for return. You are responsible for returning the product in its original condition. Return shipping costs are borne by the customer.<\/p>

6. Refund Policy<\/h3>

Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original customer via bank transfer or other agreed-upon method. Products must be returned in unused and original condition. We reserve the right to deny a refund if the product is damaged or not returned in its original state.<\/p>

7. Warranties and Liability<\/h3>

Products sold on soulgoodstuff are covered by the legal warranty of conformity for two years as per EU Directive 1999\/44\/EC. We are not liable for any indirect or consequential damages caused by product misuse, accidents, or unauthorized alterations.<\/p>

8. Privacy and Data Protection<\/h3>

Your personal data is handled in accordance with our Privacy Policy and in compliance with the General Data Protection Regulation (GDPR).<\/p>

9. Governing Law and Jurisdiction<\/h3>

These Terms are governed by the laws of Hong Kong, without prejudice to any mandatory consumer protection rights granted to European Union consumers under the laws of their country of residence. European consumers retain all rights afforded to them under applicable EU consumer protection legislation, including but not limited to Directive 2011\/83\/EU and Directive 1999\/44\/EC. Any disputes shall be subject to the jurisdiction of the courts of Hong Kong, provided that EU consumers may also bring proceedings before the competent courts of their country of residence.<\/p>

10. Contact<\/h3>

For any questions or support, you can reach us at:<\/p>

WHATECH MOBILE CO., LIMITED Huanbin Lin Room 505, 5th Floor, Beverley Commercial Centre 87-105 Chatham Road South Tsim Sha Tsui, Hong Kong Email: info@soulgoodstuff.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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We provide a trusted and user-friendly online shopping experience, bringing practical products into everyday life.<\/p>

EASY PEASY GROUP LIMITED\u00a0<\/strong><\/p>

FLAT\/RM A 15\/F Goldfield Industrial Building, 144 to 150 Tai Lin Pai Road,\u00a0<\/strong><\/p>

Kwai Chung, Hong Kong<\/strong><\/p>

\u00a92026 info@soulgoodstuff.com – All rights reserved<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Terms & Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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